Community Health Team

EBCAP’s Community Health Team (CHT) brings valued perspective to patient care serving as intermediaries between health services, social services, and the community. Working alongside healthcare teams, Community Health Workers (CHWs) facilitate access to vital medical, behavioral health, and social support services for patients with high-risk, complex needs. They navigate challenging health and social service systems, deliver education, and collaborate with community partners to address barriers to care.

People We Serve

Services are provided to established EBCAP patients with complex medical/behavioral health needs. Referrals to CHT’s Health Advocates are facilitated by the patient’s healthcare provider.

The Community Health Team also serves members of the community:

• All CHT staff members are trained health insurance assisters guiding community members in health insurance enrollment through HealthSource RI and the Department of Human Services’ Affordable Care Act Medicaid program.
• CHT staff members provide advocacy and support services through EBCAP’s Victims of Crime Act (VOCA). Staff assist all victims of crime whether they are past or current, reported or unreported victims. VOCA’s service areas include Bristol, Providence, and Newport Counties.

Key Features

EBCAP’s Community Health Team provides the following services:

• Basic Needs Assistance – connecting patients to RI’s Supplemental Nutrition Assistance Program (SNAP), health insurance providers, transportation services, community resources, and EBCAP resources.
• Patient Advocacy – coordinating patient care with EBCAP medical, behavioral health, and social services staff.
• VOCA Services – assisting community members in the Bristol, Providence, and Newport Counties https://www.ebcap.org/programs/victims-crime-act-advocacy-crime-victims/

Location(s) of the Program

Hours of Operation

Monday through Friday: 8:00 A.M. to 4:30 P.M.

Appointments outside these hours are available as needed

To Schedule Appointments

• Established patients may request a referral for a Health Advocate from their primary care provider.
• Community members in need of health insurance enrollment assistance can call:

               Newport: 401-847-7821 ext.1197

               Riverside: 401-437-1000 ext.1087

• To reach Victims of Crime Act (VOCA), call 401-437-1000 ext. 1009 or email Alisha Bertrand, VOCA Advocate, at abertrand@ebcap.org.   

Referrals may also be faxed to VOCA, Attn: Alisha Bertrand, at 401-433-3042.