East Bay Volunteer Income Tax Assistance Program


Important information from the IRS

It is important for you to know that unemployment is taxable income.  Please don’t be caught off-guard when filing your tax return.


What to Bring to Your Tax Appointment

The Volunteer Income Tax Assistance Program (VITA) provides IRS-trained and certified tax professionals to provide tax-preparation services to clients. VITA volunteers provide timely, quality, and free tax preparation for low to moderate-income individuals and families. Volunteers not only prepare tax returns but simultaneously provide education to clients about their returns and eligible tax credits.

People We Serve

East Bay Community Action Program’s Volunteer Income Tax Assistance (VITA) program will once again have trained and certified preparers available to provide free tax preparation to clients earning under $60,000.00. In 2023 we will have two tax preparation sites:
  • Robert Rock Senior Center, Breed Hall Annex Building, 610 Waterman Ave., East Providence, RI; hours of VITA program operation: Mondays and Tuesdays, 8 a.m. to 3 p.m.
  • Benjamin Church Center, 1020 Hope Street, Bristol, RI; hours of VITA program operation: Thursdays and Fridays, 8 a.m. to 4 p.m.
Please call to make an appointment at either of these sites.  Call the Office of Volunteer Services at 401-435-7876, ext. 1137 after January 2nd to schedule an appointment.
Please note that a valid Driver’s License/Photo ID for the taxpayer and social security cards for the taxpayer and all dependents are mandatory. If possible, please print out and complete the VITA Tax Survey and the Intake/Interview & Quality Review Form (found below) and bring them to your appointment.
Preparers also help taxpayers to receive tax credits such as the Earned Income Tax Credit, the Child Tax Credit, and Tax Credits for the Elderly. If you are not required to file a federal income tax return but live in a dwelling subject to property tax and area age 65+ and earn under $30,000 annually, you may be eligible for the Rhode Island Property Tax Relief Credit.

Eligible persons may call the Office of Volunteer Services at 401-435-7876, Ext. 1137 between January 2nd and April 14th to schedule an appointment.

Key Features

VITA volunteers are local AmeriCorps Seniors program members and students from Roger Williams University Law School. All volunteers attend 30+ hours of IRS training, are certified by the IRS and assist clients with the following services:

  • Free tax preparation
  • Electronically filing tax returns to the IRS and Rhode Island Division of Taxation
  • Educating clients about tax credits

Location(s) of the Program

Hours of Operation

Tax Season Only — January – April

To Schedule an Appointment

Please call the Office of Volunteer Services at 401-435-7876, ext. 1137  to schedule an appointment.  View/print list of what to bring to your tax appointment.  Please call at least 48 hours prior if you need to cancel your appointment.

By appointment only.

If you’re able to print and complete the two forms found below, it will help to move your appointment along efficiently.

Intake Interview Quality Review Sheet Form 13614-C

2023 Providence EITC Free Tax Preparation Survey

How You Can Volunteer

You may volunteer with our program a few hours a week. Please call our Office of Volunteer Services at 401-435-7876, ext. 1137 to speak with the coordinator for more information.



Other Related Programs

East Bay Retired and Senior Volunteer Program

The AmeriCorps Seniors East Bay Retired, and Senior Volunteer Program (RSVP) is designed for individuals 55 years and older who want to contribute their skills, talent,... more