Consumer Benefits Specialist

Consumer Benefits Specialist (EBCAP0100)

East Bay Center a division of East Bay Community Action Program is seeking a full time Consumer Benefits Specialist for our Barrington location. The Consumer Benefit Specialist will coordinate and oversee clients eligible for Medicaid, as well as eligibility for other State and/or Federal entitlement programs following all standards or procedure guidelines from the funding source. In addition, assist with all administrative responsibilities and act as back-up to consumer financial services in the representative payee program. 

Job Responsibilities:

  • Identify clients engaged with East Bay Center to determine Medicaid eligibility, as well as eligibility for other State and/or Federal entitlement programs. 
  • Meet with appropriate clients to complete initial State of Need Booklet from the Department of Human Services (DHS) to assess eligibility for various programs such as Medicaid, Food Stamps, Qualified Medicare Beneficiary program, Rite-Care, etc. Liaison between client and DHS to maximize accurate and complete submissions, follow-up on missing documentation, etc.
  • Establish and maintain a consumer benefits record on each client engaged by East Bay Center who is applying for, and/or maintaining eligibility for entitlement programs. Monitor progress and contact DHS for updates as necessary.


  • High School Diploma. Knowledge and experience in Social Security and Medicaid rules and regulations required, as well as experience with general office and/or banking procedures. 
  •  Computer experience in MS Word, Excel, Outlook, and QuickBooks required. Excellent human relations skills.
  • Must past appropriate background checks

Please apply through our applicant tracking system by utilizing the following link:

We are an equal opportunity employer committed to providing a diverse work environment.